Nell’ambito dell’indagine avviata nel 2016 sul secondary ticketing, la Competition and Markets Authority britannica (CMA) ha reso nota l’imminente adozione di provvedimenti nei confronti di alcuni operatori online per violazioni della normativa a tutela dei consumatori. Mediante l’intervento annunciato, la CMA mira ad assicurare che i siti web per la vendita di biglietti online forniscano informazioni corrette e complete ai consumatori per quanto concerne in particolare: le limitazioni d’uso dei biglietti acquistati sul mercato secondario; l’identità del venditore (organizzatore dell’evento o rivenditore); i diritti contrattuali esercitabili da parte dei consumatori nei confronti del venditore dei biglietti; l’esatta collocazione del posto assegnato in relazione al biglietto acquistato.

On 27 October the UK Competition and Markets Authority (CMA) launched an investigation into the hotel booking websites for misleading practices against consumer law. By means of requests for information addressed to several companies of the sector, the CMA is seeking information in particular on:

• hotels ranking in the search results;
• pressure selling aimed at rushing customers into making a booking decision;
• discount claims;
• hidden charges.

On 12 October the UK Competition and Markets Authority (CMA) provisionally cleared Just Eat’s acquisition of Hungryhouse, reaching a provisional conclusion that the merger between the two web-based food ordering platforms does not raise competitive concerns.

As pointed out in the CMA's press release, Hungryhouse presently provides limited competition to Just Eat because it is much smaller in size and offers too few unique restaurants, making it increasingly difficult for Hungryhouse to attract and retain consumers.